We always use our best efforts to provide our customers with the best service until customers are fully satisfied.
Seokwang is always use our best efforts to provide our customers with the best service until customers are fully satisfied.
Our engineers will visit the customer at the exact appointment time after making an appointment with the customer on the desired day and time and will provide the customer with a complete service until the customer is satisfied.
As we changed our after service policy to pre-customer management service, our engineers will provide the customer with regular visit twice a month, pre-check and additional service, and free quality service once a customer buys our products.
Our employee will provide the customer with a business card when providing after service, and such service will be recorded on the main office computer. It is a real-name system that the staff in charge provides a more responsible service by giving his/her name to the customer.
Happy call Service
We check customer’s satisfaction and inconvenience of the service provided by directly calling the customer after the service is provided. If you are not satisfied with the service result, we will visit you and provide you with service at any time you want.
We provide the customer with a customized service through the prior consultation with a customer about the service to be provided, method, appointment and so on.