We always use our best efforts to provide our customers
with the best service until customers are fully satisfied.
Customer Satisfacation
Seokwang is always use our best efforts to provide our customers
with the best service until customers are fully satisfied.
Promise Service
Our engineers will visit the customer at the exact appointment time after
making an appointment with the customer on the desired day
and time and will provide the customer with a complete service
until the customer is satisfied.
Before Service
As we changed our after service policy to pre-customer management service,
our engineers will provide the customer with regular visit twice a month,
pre-check and additional service, and free quality service once a customer buys our products.
Confidence Service
Our employee will provide the customer with a business card when providing after service,
and such service will be recorded on the main office computer.
It is a real-name system that the staff in charge provides a more responsible service
by giving his/her name to the customer.
Happy call Service
We check customer’s satisfaction and inconvenience of the service provided by directly calling
the customer after the service is provided.
If you are not satisfied with the service result,
we will visit you and provide you with service at any time you want.
Personal Service
We provide the customer with a customized service through the prior consultation
with a customer about the service to be provided, method, appointment and so on.
